Privacy Policy – Ghiggeri’s Fine Olive Oils & Balsamics

At Ghiggeri’s Fine Olive Oils & Balsamics, your privacy matters. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, make a purchase, communicate with us, or visit our store in Milford, Pennsylvania.

1. Personal Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information, including your name, billing address, shipping address, email address, and telephone number
  • Order information, including products purchased, order history, delivery information, returns, replacements, and customer-service communications
  • Payment information, which is processed securely by Shopify and our payment providers
  • Account information, if you create a customer account
  • Marketing preferences, including whether you have chosen to receive promotional communications
  • Device and browsing information, including your IP address, browser type, device type, operating system, pages viewed, referring website, and interactions with our website
  • Information you submit through our Contact Us page, product reviews, forms, surveys, or other communications

We do not directly store your full payment-card number. Payment information is processed by Shopify and authorized payment processors.

2. How We Use Personal Information

We may use personal information to:

  • Process payments, fulfill orders, and arrange delivery
  • Provide order confirmations, shipping updates, and customer service
  • Process approved refunds, replacements, or other order-related requests
  • Maintain customer accounts and purchase histories
  • Detect, investigate, and prevent fraud, misuse, security incidents, or illegal activity
  • Operate, maintain, troubleshoot, and improve our website and services
  • Measure website performance and understand how visitors use our website
  • Send marketing communications when you have opted in or when otherwise permitted by law
  • Comply with tax, accounting, legal, regulatory, and recordkeeping requirements
  • Enforce our Terms of Service and other store policies

3. Shopify and Payment Processing

Our online store is hosted by Shopify Inc. Shopify provides the e-commerce platform that allows us to offer and sell products to you. Shopify may process personal information when you visit our website, make a purchase, use Shopify services, or interact with our store.

Payments are processed through Shopify and authorized payment providers. Payment processors may collect and process payment information according to their own privacy policies and security practices.

4. How We Disclose Personal Information

We may disclose personal information to service providers that help us operate our business, including:

  • Shopify and e-commerce service providers
  • Payment processors and fraud-prevention providers
  • Shipping carriers, delivery providers, and fulfillment services
  • Email, marketing, and customer-communication platforms
  • Website hosting, analytics, advertising, and technology providers
  • Professional advisers, including accountants, insurers, consultants, and legal advisers
  • Government agencies or other parties when required by law

We may also disclose information in connection with a merger, sale, financing, reorganization, or transfer of all or part of our business.

We do not sell personal information in exchange for money. Certain analytics or advertising activities may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws. Where required, customers may exercise applicable privacy choices through the privacy controls provided on our website or by submitting a request through our Contact Us page.

5. Cookies and Similar Technologies

We and our service providers use cookies, pixels, tags, and similar technologies to operate the website, remember your cart and preferences, maintain account security, analyze website traffic, measure performance, and support advertising or marketing activities.

You may manage cookies through your browser settings and, where available, through the cookie or privacy controls displayed on our website. Disabling certain cookies may affect website features, account functions, or checkout performance.

6. Marketing Communications

If you choose to receive marketing communications, we may send information about products, promotions, store news, events, and other updates. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the message.

Even if you unsubscribe from marketing communications, we may still send transactional or service-related messages concerning your orders, account, or customer-service requests.

7. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain business and transaction records, resolve disputes, prevent fraud, enforce our agreements, and comply with tax, accounting, legal, and regulatory obligations.

Retention periods may vary depending on the type of information and the reason it was collected. When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable law.

8. Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no online transmission, electronic storage system, or security method can be guaranteed to be completely secure. Please protect your account credentials and notify us if you believe your account or personal information has been compromised.

9. Your Privacy Rights

Depending on where you live and subject to applicable law, you may have the right to request that we:

  • Confirm whether we process your personal information
  • Provide access to certain personal information
  • Correct inaccurate personal information
  • Delete certain personal information
  • Provide a portable copy of certain information
  • Restrict or object to certain processing activities
  • Allow you to opt out of certain targeted advertising, sharing, or sales of personal information where applicable
  • Withdraw consent where processing is based on consent

To submit a privacy request, please use our Contact Us page. Please describe the type of request you are making and provide enough information for us to identify your records.

We may need to verify your identity before completing a request. We may deny or limit a request where permitted by law, including when information must be retained for legal, security, tax, fraud-prevention, or transaction-record purposes.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

10. Children’s Privacy

Our website and products are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information to us, please notify us through our Contact Us page.

11. Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy, security, content, or practices of those third parties. We encourage you to review their privacy policies before providing personal information.

12. International Data Processing

Shopify and other service providers may process or store personal information in countries outside your state, province, or country of residence. When information is transferred, it may be subject to the laws of the jurisdiction where it is processed.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, technology, or legal requirements. The revised policy will be posted on this page with an updated revision date.

14. Contact Us

For questions about this Privacy Policy or to submit a privacy request, please visit our Contact Us page.

Ghiggeri’s Fine Olive Oils & Balsamics
220 Broad Street
Milford, PA 18337

Last Updated: August 2026